Shipping policy

Shipping Policy

Shipping Times & Fees:

• We offer free shipping on all orders within the USA.

• Orders are typically processed within 2-5 business days.

• After your order has been processed, it takes around 5 to 15 business days for the item to be delivered. There can be delays beyond our control such as customs and postal service delays.

International Shipping:

• At this time, we only ship to select international countries. Shipping fees will be calculated at checkout.

Tracking Your Order:

• Once your order ships, you will receive a tracking number via email.

Lost or Damaged Orders:

• If your order is lost or damaged during shipping, please contact us immediately at info@petohpets.com for assistance.